Redesign your RCM for patient payment trends
The new year is the opportune time not only to reflect, but also to engage in meaningful conversations about redesigning your whole approach to revenue cycle management (RCM). Those of us with time spent in the world of billing and payments are accustomed to revenue-cycle challenges, like spikes in denials or declining reimbursement rates. What we’re less accustomed to is asking patients to pay a significant portion of their medical costs, especially when they least expect a bill. For most practices, that’s about to change dramatically—if it hasn’t already.