Physician practices must make timely patient collection policies an even greater priority, as their margins for services are often much more narrow than those of other providers or hospitals.
Our article, Patient Account Resolution Best Practices, gives practical tips that practices can use to expedite and improve the patient account resolution process, before, during and after a visit.
- Check eligibility prior to service
- Explain patient responsibility up-front
- Collect from the patient while they are in the office
- Develop payment plans
- Offer a variety of payment options