William Hefley, MD, orthopedic surgeon, practice owner, & founder of MedEvolve says that running a practice like a business does not come naturally for many physicians. Yet, survival depends on knowledge and transparency into daily operations.
Host Jeff Lin is joined by Matt Seefeld, EVP of MedEvolve, to discuss the importance of leveraging technology and intelligent data to improve the efficiency and costs of healthcare operations.
Matt Seefeld, EVP of MedEvolve, discusses with HIT Consultant why many physician practices are facing a harsh reality as they enter 2022. Revenue cycle processes and technology that have traditionally produced an acceptable bottom line are no longer delivering.
Healthcare organizations face unique challenges when collecting patient payments. Increased financial responsibility and limited interaction with patients before or during a visit can make it difficult to collect patient balances. The right tools and technology can help drive more payments and relieve the burden on smaller front and back-office teams to collect.
In this MGMA article, MidLantic Urology demonstrates how a switch to MedEvolve Effective Intelligence improved ROI and patient experience.
The shift toward greater patient financial responsibility is not slowing in healthcare. This trend—predicted by experts and underway for several years now—continues to tilt the reimbursement scale away from insurance claims and onto the patient.
80 to 90 percent of claims don’t require immediate follow up, but many billing departments get bogged down with work that doesn’t have potential to produce near-term ROI. Without analytics, it is really challenging to prioritize workflows on a daily basis and know which patient responsible balances we can collect on. Having a clear view of how much money our practice has and when we can expect to collect on rendered services is foundational to maintaining a strong bottom line.
South County Urological has seen COB denials drop 75% and patient payments increase 15% with MedEvolve revenue cycle automation.
Since implementing MedEvolve Patient Financial Clearance Workflow, COB denials are down 75%, patient payments are up 15% and point of service collections are up
300%.
Prior to workflow automation, MidLantic anticipated needing to hire 8 employees and create a new department focused solely on A/R to support the centralized billing office. However, by streamlining RCM processes through workflow automation and focusing only on the 10-20% of claims that need to be worked each day, MidLantic cut their anticipated staffing requirements in half without adding a new department.
Reduce RCM labor dependency with workflow automation, task management, & real-time analytics to increase margin.
Outsource your medical billing to us with over 20 years of revenue cycle experience incorporating Effective Intelligence in house.
Improve patient collection rates with account resolution services: call center, mobile engagement, payment portal & counseling.
Increase productivity and visibility into front & back office processes while keeping your staff focused.
Adam Torres interviewed Matt Seefeld, Executive Vice President at MedEvolve and founder of MyLifeLink.
What if you could individually recognize, reward, & retain your best front office & medical billing employees? Would you still outsource?
We need to measure revenue cycle employees in an objective way, and set goals with them, so they can compete against themselves and become more effective.
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