New platform establishes visual cues and natural automated workflows to improve transparency and increase staff productivity

LITTLE ROCK, Ark. – February 18, 2020 — MedEvolve, Inc., a leading provider of data-driven solutions that provide unmatched transparency, automation and accountability for healthcare organizations, today unveiled its AI-powered Financial Clearance Workflow Automation platform. The solution leverages visual cues and natural workflow automation to ensure resources are used effectively, financial data is transparent and accurate, revenue cycle risk is minimal, and any necessary follow up or action is easy to identify.

Financial clearance, known to many as pre-registration, comprises all the tasks a healthcare organization should complete before the patient arrives for an appointment. This ensures patients are aware and accountable for any balance owed (past, present and future), and that all necessary information has been verified or collected (demographics, benefits, eligibility, pre-certifications, etc.). Taking these steps allows the claim to move through the revenue cycle without issue or delay.

“The number one thing healthcare executives are worried about is how to reduce spend and improve receivables — and that has everything to do with identifying what you can control when it comes to financial assurances,” said Matt Seefeld, Executive Vice President for MedEvolve. “Our new platform facilitates work, actions and information required before the patient walks through the door, so practices eliminate risks up front and minimize the chances of missing out on revenue later. It’s really about peace of mind and making informed decisions about your practice.” 

MedEvolve Financial Clearance Workflow Automation provides visual cues so practice executives know where each patient is in the financial clearance process, in real-time, and what needs to happen next. By ensuring that providers have financial sponsorship before delivering care to patients, practices can strengthen their revenue cycles and improve net revenues. Ultimately, providers improve patient engagement by offering more flexibility in scheduling and payment plans, as well as eliminating surprise billing.

“People always ask me, ‘what can I do to improve the back-end of the revenue cycle?’ and I always say, ‘fix the front-end.’ There are a lot of people and processes involved between scheduling and billing, which means a lot of room for error,” said Seefeld. “We’ve invested a significant amount of time and resources to find the smartest, most natural way for practices to gain transparency into their current processes, avoid denials, understand write-offs, improve training, establish accountability and more.”

Financial Clearance Workflow Automation also helps to ensure that practices have the right people in the right positions. Providers can free up staff to focus on the necessary tasks, monitor productivity, establish accountability measures, and provide additional training where needed. On top of that, staff have visibility into their own performance, which boosts morale by empowering them to take ownership in their roles.

“We knew our front desk staff were making mistakes, but we didn’t know how to resolve them because we couldn’t identify the problem areas. We didn’t know what changes to make or where the mistakes were being made.” said Maryanne Thompson, Controller for MidLantic Urology. “Now, if I see ‘Front Desk Denial: COB’ in our workflow, I can click to see who in which office isn’t checking in advance so I can train that person. Our front-line staff feel empowered. They want to know if they missed something–if they forgot to check insurance for example. It is boosting staff morale and we’re constantly improving based on the data.”

Financial Clearance Workflow Automation joins MedEvolve’s full suite of solutions designed to eliminate staffing challenges and reduce the cost to collect. To learn more, visit www.medevolve.com.

About MedEvolve

MedEvolve empowers physician practices to work smarter with data-driven solutions that provide unmatched transparency, automation and accountability. Our suite of analytics software and services, including MedEvolve RCM Scorecard, is designed to uncover cash opportunities, identify problem areas and resolve issues quickly to improve financial, operational and clinical performance. MedEvolve’s Workflow Automation solutions eliminate the guess work from managing a practice’s revenue cycle and leverage AI to define what needs to be worked, when and by whom. In addition, MedEvolve offers Practice Management (PM) technology that can integrate with any EHR and, Revenue Cycle Management (RCM) technology and services. Visit www.medevolve.com to learn more.

New software offering automates claims management for healthcare organizations, helping to reduce A/R by 15% for an early adopter

(Little Rock, Arkansas – June 27, 2019) MedEvolve, Inc., a national provider of data-driven solutions that provide unmatched transparency, automation and accountability for physician practices, today announced the availability of MedEvolve RCM Workflow. The solution leverages artificial intelligence (AI) to help providers automate and optimize cash collection, increase staff productivity and accountability and reduce cost to collect.

“It’s all about working smarter, not harder, for every dollar. Practice administrators and revenue cycle managers are spending too much time on tasks that bring in little to no revenue. Most practice management systems do not typically drive cash flow and provide no insight into billing staff productivity or how effective they are at collecting payments,” said Matt Rolfes, President and CEO of MedEvolve. “With MedEvolve RCM Workflow, we are empowering physician practice executives with full transparency into their billing office activities and providing real work drivers so they can focus their collectors on high cash-yield activities in the revenue cycle.”

In a given day, 80 to 90 percent of active claims, regardless of claim status, require no immediate follow-up. MedEvolve RCM Workflow automatically stratifies the claim portfolio and assigns the 10 to 20 percent of workable claims to billing staff based on criteria established by the practice. This ensures time is spent on the most impactful and time-sensitive claims – such as those with timely and appeal filing statutes. Workflow also allows the user to prioritize denied claims and design front-end denial worklists (COB/eligibility, authorization, registration etc.).

With RCM Workflow, practices will be able to monitor the status of every claim in their accounts receivable (A/R) in real-time and see which claims have been processed, who the claim is assigned to in the billing office, which claims haven’t been addressed, and more. Additionally, workflow automation gives managers real-time, cloud-based access to data, so they can monitor staff productivity and optimize workflows from any location with an internet connection.

On the staff level, MedEvolve RCM Workflow provides automatically generated daily worklists, and tracks activity performed, actions taken, effectiveness, planned follow up dates as well as any specific notes. From there, managers get full visibility into individual employee performance and the department as a whole with complete accounting of all outstanding claims. Managers can use this information to determine ways to increase productivity and efficiency, such as identifying potential training opportunities or offering incentives to collectors.

“The system is like a GPS: representatives sit down, log into MedEvolve RCM Workflow, and hit go, and the system leads them. They don’t have to do too much thinking or prioritization because the system does that for them,” said Jonathan Parisi, Director of Business Operations and Strategy at the Neurosurgeons of New Jersey. “We’ve already seen an 15% reduction in A/R and we anticipate additional long-term improvements as the machine learning algorithms continue to identify new opportunities.”

To learn how MedEvolve can help your practice cut costs and improve efficiency through workflow automation visit www.medevolve.com.

About MedEvolve

MedEvolve empowers physician practices to work smarter with data-driven solutions that provide unmatched transparency, automation and accountability. Our suite of analytics software and services, including MedEvolve RCM Scorecard, is designed to uncover cash opportunities, identify problem areas and resolve issues quickly to improve financial, operational and clinical performance. MedEvolve’s Workflow Automation solution eliminates the guess work from managing a practice’s revenue cycle and leverages AI to define what needs to be worked, when and by whom. In addition to analytics, MedEvolve offers Practice Management (PM) technology that can integrate with any EHR and, Revenue Cycle Management (RCM) technology and services. Visit www.medevolve.com to learn more.

Industry leading solution delivers deeper insights into financial performance, revenue opportunities and problem areas.

(Little Rock, Arkansas — May 7, 2019) MedEvolve, Inc., a national provider of data-driven solutions that provide unmatched transparency, automation and accountability for physician practices, has unveiled its RCM Scorecard solution which helps to streamline the entire revenue cycle.

The RCM Scorecard is designed to provide complete revenue and operational clarity in minutes. Built using machine learning with advanced algorithms specific to revenue cycle performance, Scorecard provides important financial metrics and key performance indicators (KPIs) presented by a dedicated RCM Strategist that understands the practice’s revenue cycle. The RCM Strategist delivers this complex data in a way that is easy to understand and advises practice leaders on process improvements to help the practice get paid quicker, decrease debt and reduce costs.

“Our practice is committed to adopting new ways to improve patient experience and staff operations,” said Andrea Vitalich, Clinic Administrator for Pacific Rim Orthopaedic Surgeons. “The RCM Scorecard has enabled us to have real conversations with our physicians and billing team based on our data. The information tells us what’s going well and what isn’t, so our staff and doctors aren’t playing a guessing game with their time. Billing efficiency has improved, and patients notice the difference.”

Physician practices often have complex revenue cycles, while legislation, compliance and consumerism continue to disrupt workflow putting pressure on already dwindling reimbursement. To compete, practices need to find new ways to remove redundant or unnecessary tasks, make sure money is processing correctly, and mitigate risks associated with staff turnover. It is critical to have clarity in all aspects of the revenue cycle paired with expert advisors to help guide a practice in the right direction.

“Many physician practice leaders are still spending 80 percent of their time running reports and data-mining, trying to get a complete picture of their practice’s financial wellbeing, leaving only 20 percent of time to design action plans and implement change,” notes Matt Seefeld, executive vice president, MedEvolve. “The RCM Scorecard flips this ratio around by offering actionable insights that allow practices to narrow their priorities and focus more energies on making impactful changes that improve cashflow and keep key performance indicators at or above industry benchmark levels.”

MedEvolve’s RCM Scorecard is part of the company’s suite of cloud-based RCM solutions which empower physicians practice leaders to take charge of their operations. MedEvolve’s industry leading solutions are powered by advanced machine learning algorithms, which extract valuable data that can be leveraged to take the action required to drive financial and operational improvement. The performance measures monitored with this service include industry and specialty benchmarks and span the entire revenue cycle. The RCM Scorecard provides clarity into patient flow and liability collections, avoidable write-offs, contract compliance, net collection rate, first pass denials, unreconciled visits, evaluation and management (E&M) benchmarking and more.

To learn more about MedEvolve and its suite of data-driven RCM, practice management and analytics solutions, visit www.medevolve.com.

About MedEvolve

MedEvolve empowers physician practices to work smarter with data-driven solutions that provide unmatched transparency, automation and accountability. Our suite of analytics software and services, including MedEvolve RCM Scorecard, is designed to uncover cash opportunities, identify problem areas and resolve issues quickly to improve financial, operational and clinical performance. MedEvolve’s Workflow Automation solution eliminates the guess work from managing a practice’s revenue cycle and leverages AI to define what needs to be worked, when and by whom. In addition to analytics, MedEvolve offers Practice Management (PM) technology that can integrate with any EHR and, Revenue Cycle Management (RCM) technology and services. Visit www.medevolve.com to learn more.

Media Contact: info@medevolve.com

Haskin brings 30 years of experience at a time of critical growth and development

(Little Rock, Arkansas – September 27, 2018) – MedEvolve, Inc., a national provider of practice management (PM), revenue cycle management (RCM), patient engagement and analytics software and services for physician practices, has announced that Craig Haskin has joined the company’s executive leadership team as Chief Operating Officer. Haskin brings more than 30 years of experience in positioning healthcare and finance companies for large-scale growth, and will be responsible for strategic execution, operational development and continuing to build the company’s internal infrastructure.

“Physician practices need to know that they have a partner that not only has the technology to support their most critical and fundamental financial practices, but also one that is energized to evolve with them as the healthcare landscape changes,” said Matt Rolfes, President and CEO of MedEvolve. “Craig has been a pioneer in the industry, bringing us the experience, integrity and creativity we need to execute on our strategic and operational objectives to grow the company without losing sight of what really matters: our staff and our clients.”

Haskin will ultimately oversee all non-RCM operations, including support, development, implementation, IT, as well as associated departmental leadership. In addition to his extensive background with internal structure and growth, Haskin has held executive positions responsible for go-to-market strategy, sales and marketing, systems integration and M&A.

“Patients now represent a third of billing revenue – even higher among specialties offering elective treatments – and MedEvolve is uniquely qualified to ensure that these practices thrive under such a dramatic shift in the market,” said Haskin. “My motivation aligns with the values that drive this company, and I’m eager to support this next phase of transformational technology and culture innovation.”

In his executive career, Craig has served as senior vice president of Access Healthcare Services; general manager of Wipro Technologies US Retail; principal leader and vice president of Computer Sciences Corporation; vice president and general manager at ACS/Xerox; and director and general manager at Perot Systems/Dell.

Craig holds a B.S. in Computer Science, Business Management, and Marketing from Southeast Missouri State University. He has served on the non-profit board for We Cry Out Ministries.

To learn more about MedEvolve and its leadership team, visit www.medevolve.com.

About MedEvolve

MedEvolve enables physician practices to work faster and more accurately through Practice Management (PM) and Revenue Cycle Management (RCM) software and services that result in quicker payment processes and improved patient and staff experiences. Additionally, with MedEvolve Practice Analytics, specialty practices gain a new level of insight that helps them identify problem areas and resolve issues quickly to improve financial, operational and clinical performance. Our unique consultative approach ensures our solutions fit with our clients’ existing processes, so they begin to see positive results from day one. Visit www.medevolve.com to learn more.

Contact:

Ashley Moore Deitsch
VP, Marketing

(Little Rock, AR – November 20, 2017) – MedEvolve, Inc., a national provider of practice management (PM), revenue cycle management (RCM) and analytics software and services for physician practices, announced today the company was named one of the Top 10 Medical Practice Management Solution Providers for 2017 by Healthcare Tech Outlook Magazine.

This recognition is very timely for MedEvolve as the company has invested a significant amount of time and resources to ensure MedEvolve Practice Management (PM) is best of breed. One of the main focuses of the company’s development efforts has been building in more automation that helps practices run their businesses more efficiently. This new functionality includes features that capture payments and check eligibility in advance, or at the time of service, to prevent claim denials which slow down cash flow.

“When a practice decides to make a change to MedEvolve, they can expect to submit cleaner claims with less human intervention, which saves them time, money and can provide quicker reimbursement,” said Matt Rolfes, Chief Executive Officer of MedEvolve.

One of the biggest advantages of MedEvolve Practice Management is the seamless integration with MedEvolve Practice Analytics. This dynamic software combination helps providers process claims efficiently and automate tasks to streamline financial operations while providing insight into their data without the need for time-consuming report-building or data-mining. With visibility into key performance indicators (KPIs) decision makers need to monitor, including the performance of their billing staff and resulting financial outcomes, practices can take immediate action to make improvements. This information gives decision makers deeper understanding of their overall financial and operational performance at their fingertips.

Most physician practices already have a practice management system in place, but some of these systems are outdated. This is partially due to the misconception that having a solution that combines EHR, billing, scheduling and other functionality in one system is the only way to go. Many practices are discovering these all-in-one solutions are lacking important functionality that gets the practice paid efficiently. Now, practices are turning to MedEvolve PM because it integrates with nearly 40 different EHRs, and is designed to get clean claims out the door and provide billing professionals with a dynamic flexible work engine.

Other areas where the company is making strides are consumerism and patient engagement. For the future, MedEvolve will be developing ways to improve patient communications from within the PM, including sending text messages and appointment reminders, managing wait lists and cancellations more effectively, and to do it all through a mobile device.
“We have very good relationships with our clients. We’re in touch with the market that we sell to, and that helps drive our decisions on what to work on next—either in the technology or expanding in our service offerings to stay ahead of the curve,” said Matt Rolfes. “The research and development dollars we invest are solely focused on the protection or generation of cash flow for our clients.”

Is your physician practice looking for a new practice management system? Contact MedEvolve to request a consultation: call (800) 964-5129 or visit our website to learn more.

About MedEvolve 
MedEvolve enables specialty practices to work faster and more accurately through Practice Management (PM) and Revenue Cycle Management (RCM) software and services that result in quicker payment processes and improved patient and staff experiences. Additionally, with MedEvolve Practice Analytics, specialty practices gain a new level of insight that helps them identify problem areas and resolve issues quickly to improve financial, operational and clinical performance. Our unique Practice DNA consultative approach ensures our solutions fit with our clients’ existing processes so they begin to see positive results from day one. Visit https://medevolve.com to learn more.

(Little Rock, Arkansas – January 31, 2017) – MedEvolve, Inc., a national provider of practice management (PM), revenue cycle management (RCM) and practice analytics software and services for specialty practices, announced today the addition of Matt Seefeld as Senior Vice President, Business Development. Matt has spent his careers focused on healthcare technology and services that help organizations—from small physician practices to large health systems—maintain financial viability and streamline operations in today’s turbulent regulatory environment.

“The addition of this experienced leader to our team highlights our commitment to the success of our physician practice clients,” said Mike Schiller, President and CEO of MedEvolve. “Matt has a passion and relentlessness for results that will guide us in strengthening our current solutions, specifically MedEvolve Practice Analytics and RCM Services, and developing creative new ones to help our clients thrive despite the constant influx of challenges threatening their businesses.”

In a recent press release, MedEvolve announced the launch of MedEvolve Practice Analytics. During the development process for this solution, the company leveraged Matt Seefeld’s extensive experience designing, deploying and consulting on analytics solutions. MedEvolve sought his competence to bring the solution to market, and subsequently hired him to head the company’s business development efforts for all MedEvolve’s product and service lines. In addition to his analytics expertise, Matt has provided revenue cycle consulting to healthcare organizations throughout his career.

“Independent physician practices have been hit hard with years of declining reimbursements, rising administrative costs, regulatory roadblocks and the difficulties of increasing patient responsibility,” stated Matt Seefeld. “We can help them combat these issues by providing service and technology solutions to uncover problem areas and opportunities that will help these practices turn their businesses around and begin to prosper again in these challenging times of financial and regulatory uncertainty.”

Matt Seefeld brings over 17 years of management consulting experience in the healthcare industry. He has extensive expertise in the assessment, design and implementation of process improvement programs and technology development across the entire revenue cycle. Matt began his career with Stockamp & Associates, Inc. and worked for both PricewaterhouseCoopers LLP and Deloitte Consulting LLP in their healthcare and life sciences practice lines. In 2007, he developed a business intelligence solution and founded Interpoint Partners, LLC, where he served as Chairman and Chief Executive Officer. In 2011, he sold his business to Streamline Health Solutions where he then served as Chief Strategist of Revenue Cycle followed by Senior Vice President of Solutions Strategy until 2014. Recently, Matt ran global sales for NantHealth and provided consulting services for healthcare technology and service businesses nationwide, prior to joining MedEvolve full-time in January. He completed his undergraduate studies at the University of California-San Diego.

Is your physician practice seeking revenue cycle management expertise? Contact MedEvolve to request a consultation: call (800) 964-5129, email, or contact us to learn more.

About MedEvolve

MedEvolve enables specialty practices to work faster and more accurately through Practice Management (PM) and Revenue Cycle Management (RCM) software and services that result in quicker payment processes and improved patient and staff experiences. Additionally, with MedEvolve Practice Analytics, specialty practices gain a new level of insight that helps them identify problem areas and resolve issues quickly to improve financial, operational and clinical performance. Our unique Practice DNA consultative approach ensures our solutions fit with our clients’ existing processes so they begin to see positive results from day one.

Contact:

Ashley Moore
VP, Marketing
877.695.1058  
info@medevolve.com

Software Enables Providers to Leverage Their Data to Identify Areas for Improvement and make Informed Business Decisions

(Little Rock, Arkansas – January 10, 2017) – MedEvolve, Inc., a national provider of specialty-specific practice management (PM) and revenue cycle management (RCM) software and services, announced today the release of MedEvolve Practice Analytics. The solution gives specialty practices web and mobile access to important financial, operational and clinical information which provides the insight necessary to improve their overall performance.

All providers are using an array of software solutions that capture data. The key to streamlining a practice’s operations and optimizing financial performance is the ability to identify issues and trends contained in that data. This can be done manually through datamining, but the easiest and fastest way to gain this insight is through a business intelligence solution, like MedEvolve Practice Analytics. With an array of proprietary Key Performance Indicators (KPIs) and algorithms, clients can spend less time trying to mine data to find opportunities and more time designing the action plans required to achieve immediate results to their bottom line.

“MedEvolve’s RCM team needed a way to quickly gain visibility into our clients’ data to uncover the obstacles that are impacting their businesses, so we developed our own analytics software to complement our existing solutions,” said Matt Seefeld, SVP of Business Development at MedEvolve. “It will not only help our RCM team maximize returns for our clients who use these services, but it will also benefit any specialty practice that requires access to data and information to help them win the ongoing battle with regulatory and reimbursement changes, along with the overall daily challenges of protecting revenue.”

Most of the healthcare analytics solutions available today were designed for hospitals, health systems and large group practices. In many cases, these solutions cannot effectively scale down to meet the needs of an independent specialty practice, and they are certainly not priced for one. MedEvolve’s new analytics software was specifically designed with the specialty physician practice in mind. The mobile version will put the answers providers need to stay on top of their practices in a medium that is easily accessible and readily available 24 hours a day.

MedEvolve Practice Analytics is a cloud-based solution that provides highly engaging web and mobile experiences and gives providers quick access to dashboards and reports which display the business-driven KPIs specialty practices care about most. Providers can proactively view the current state of their revenue, including denials, underpayments, productivity, recovery initiatives and appeals activity. Other screens will give visibility into patient appointment trends by provider, service and location to discover opportunities for schedule optimization. The incorporation of market-leading benchmarks helps clients understand how they compare to like practices.

“We are excited to announce the release of our specialty-specific analytics solution, which will help practices run faster, more efficiently and more effectively,” said Mike Schiller, President and CEO of MedEvolve. “Our clients are faced with enormous financial and operational challenges in today’s healthcare environment, including declining reimbursements and the need for cost reduction initiatives, and MedEvolve Practice Analytics will deliver the insight they need to overcome these obstacles.”

Contact MedEvolve to request a demonstration by calling (800) 964-5129, emailing us or visit www.medevolve.com/analytics to learn more.

About MedEvolve
MedEvolve enables specialty practices to work faster and more accurately through Practice Management (PM) and Revenue Cycle Management (RCM) software and services that result in quicker payment processes and improved patient and staff experiences. Additionally, with MedEvolve Practice Analytics, specialty practices gain a new level of insight that helps them identify problem areas and resolve issues quickly to improve financial, operational and clinical performance. Our unique Practice DNA consultative approach ensures our solutions fit with our client’s existing processes so they begin to see positive results from day one. Visit www.medevolve.com to learn more.

Contact:
Ashley Moore
Vice President of Marketing
877.695.1058

(Little Rock, Arkansas – July 26, 2016) – MedEvolve, Inc., a national provider of specialty-specific practice management (PM), revenue cycle management (RCM), and electronic health record (EHR) software and services, announced today a new partnership with InstaMed, healthcare’s most trusted payments network for patient payment solutions. Now MedEvolve’s physician practice clients will have a multitude of payment channels to collect on their ever-increasing patient balances, including point of service, online, mobile, phone, interactive voice response (IVR), mail, bank bill pay, Apple Pay^® or in person at 60,000 retail locations.

Healthcare providers are facing a number of challenges collecting the money that is owed to them in these times of increased patient financial responsibility. MedEvolve understands these challenges and is constantly exploring ways to help its clients collect on their patient balances faster, and to give their patients easy payment options. This new partnership with InstaMed will help MedEvolve’s clients expedite payment processing and provide additional means to collect.

InstaMed delivers payment technology, gateway and processing all on one platform. The company handles healthcare payment transactions from the time a patient initiates payment to when the funds are deposited into the practice’s bank account, and every step in between. Additionally, InstaMed offers multiple ways for providers to collect on patient balances, automate collections, create payment plans and allow patients to create digital wallets.

“We are excited to announce our partnership with InstaMed, which will give our clients the ability to securely and compliantly accept payments through a number of channels,” said Mike Schiller, President and CEO of MedEvolve. “The solution will integrate seamlessly with our Practice Management software and Revenue Cycle Management services to help our physician practice clients improve their patient collections efforts.”

Call (800) 964-5129, or contact us to learn more.

About MedEvolve

MedEvolve, Inc. has served the practice management, EHR and revenue cycle management needs of its clients for over 20 years. Today, the company serves over 600 specialty practices with more than 3,500 healthcare providers. MedEvolve enables practices to work faster and with more accuracy through practice management and EHR solutions that can be implemented on premises or in a software as a service (SaaS) model, resulting in a quicker payment process and overall improved patient and staff experiences. MedEvolve also provides outsourced revenue cycle management (RCM) and medical billing services, along with a unique Practice DNA consultative approach, to help clients anticipate and benefit from the changes that now define the healthcare industry. For more information, visit www.medevolve.com.

About InstaMed
InstaMed is healthcare’s most trusted payments network, connecting providers, payers and patients on one platform. The InstaMed Network connects over two-thirds of the market and processes tens of billions of dollars in healthcare payments annually. InstaMed reduces the risks, costs and complexities of working with multiple payment vendors by delivering one platform for all forms of payment in healthcare, designed and developed on one code base and supported by one onshore team of experts in healthcare payments. InstaMed enables providers to collect more money from patients and payers and significantly reduce the costs and time to collect. InstaMed allows payers to cut settlement and disbursement costs with electronic payments and facilitate consumerism for their members. Visit InstaMed on the web at www.instamed.com.