Matt Seefeld is the Vice President of Medevolve, where he and his team develop software solutions to manage revenue cycles in healthcare to reduce costs and improve collections. He is also the founder of MyLifeLink, a community and application that allows those struggling with addiction to connect, share, start, and continue a path of recovery together.

The answer to the “battle of the bots” between payers and providers is not more RPA
Before investing in the latest AI-powered platform, ask yourself: Do I know what’s really broken in my revenue cycle? The bottom line is you can’t fight bots with more bots. Not until you know exactly where your process break downs are occurring. Not until you understand what work is being done manually, why, and by whom. Otherwise, you’re just layering automation over chaos.