Beckers ASC: 3 key revenue-boosting benchmarks for ASCs + more insights

In this guide, we break down why denial rate stops being useful once a team is already hitting it and what to track instead. You’ll see how a claim that’s never denied can still take six touches and multiple people to get paid, why the industry’s own denial-touch benchmark is missed by a factor of three, and how one ambulatory surgery center management company cut denials 18% and labor dependence 30% by treating claims, denials, and cost as one connected problem.

A team can spend 40 hours resolving 200 claims, watch 180 of them pay, and still report a comfortable 8 percent denial rate. That number doesn’t tell you what it cost to get there.

In this guide, we break down why denial rate stops being useful once a team is already hitting it and what to track instead. You’ll see how a claim that’s never denied can still take six touches and multiple people to get paid, why the industry’s own denial-touch benchmark is missed by a factor of three, and how one ambulatory surgery center management company cut denials 18% and labor dependence 30% by treating claims, denials, and cost as one connected problem.