Maintaining a healthy operational margin has never been more critical, and labor costs are a major factor. As labor deficiencies continue to plague the industry, the one key difference between this challenge and the rest is that providers can control it. While many employers are at a loss with all the chatter about “quiet quitting,” “the Great Resignation,” and “acting your wage,” the solution is simple. The way to combat this new workforce mentality is to recognize, reward and retain your top performers.
