In this session, a controller at a large group practice will discuss how she took a technology-centric approach to improve staff productivity. Gain an inside look from the implementation of analytics solutions and RCM workflow automation to embrace a more proactive, evidence-based claims management strategy. Explore how her vision for leveraging the power of A.I. resulted in annual revenue improvement and a reduction in staffing requirements. Identify how you can improve your revenue cycle management process by automating your front-end financial clearance processes, and back-end accounts receivables management using workflow automation. Attendees will learn how to analyze existing in-house billing and collections processes and identify opportunities to improve processes and productivity.

The answer to the “battle of the bots” between payers and providers is not more RPA
Before investing in the latest AI-powered platform, ask yourself: Do I know what’s really broken in my revenue cycle? The bottom line is you can’t fight bots with more bots. Not until you know exactly where your process break downs are occurring. Not until you understand what work is being done manually, why, and by whom. Otherwise, you’re just layering automation over chaos.