You need to have templates that are already built that says, “I either have a problem or I don’t.” And you need to be able to assess whether you have a problem in a minute or two over a cup of coffee every morning. That is where we are today. We are a highly dynamic workforce. We have to be operating like every other industry out there.
Matt Seefeld, Executive Vice President at MedEvolve

The answer to the “battle of the bots” between payers and providers is not more RPA
Before investing in the latest AI-powered platform, ask yourself: Do I know what’s really broken in my revenue cycle? The bottom line is you can’t fight bots with more bots. Not until you know exactly where your process break downs are occurring. Not until you understand what work is being done manually, why, and by whom. Otherwise, you’re just layering automation over chaos.