Join your host Andrew Tisser and guest Matt Seefeld as they talk about the role you need to play and the responsibilities that revolve around revenue cycles. For Matt, professionals like him aren’t exposed to the technicalities of how they get paid in residency. Matt tells us that in private practice, doctors that take an interest in analytics only accumulate to less than 10% and sometimes even 5%—which is a problem. As you listen to the episode, tune to Matt as he talks about collection, the difference it makes if you’re paid right at the right time, and the app he created that brings common ground to those facing the struggles of addiction.
What are “wasted touches” in the revenue cycle & how do we prevent them?
Healthcare organizations are already facing razor thin margins, and administrative waste could be the linchpin for future sustainability. Billions of dollars are at stake. I’m always surprised when I talk to doctors and ask them if know how many touches, or people, it takes to get paid for services they provide, they rarely know the answer. It’s also concerning when administrators and executives over the revenue cycle functions don’t have this information.