Docpreneur Podcast: Productivity vs. Effectiveness in the Revenue Cycle
Revenue cycle processes & technology in physician practices that have traditionally produced an acceptable bottom line no longer deliver.
Matt Seefeld, Executive Vice President at MedEvolve, brings over 24 years of management consulting experience in the healthcare industry. He has extensive expertise in the assessment, design and implementation of process improvement programs and technology development across the entire revenue cycle. Matt began his career with Stockamp & Associates, Inc. and worked for both PricewaterhouseCoopers LLP and Deloitte Consulting LLP in their healthcare and life sciences practice lines. In 2007, he developed a business intelligence solution and founded Interpoint Partners, LLC, where he served as Chairman and Chief Executive Officer. In 2011, he sold his business to Streamline Health Solutions where he then served as Chief Strategist of Revenue Cycle followed by Senior Vice President of Solutions Strategy until 2014. Matt ran global sales for NantHealth and provided consulting services for healthcare technology and service businesses nationwide, prior to joining MedEvolve full-time.
Revenue cycle processes & technology in physician practices that have traditionally produced an acceptable bottom line no longer deliver.
The ultimate goal for any revenue cycle is achieving a high zero-touch rate for claims requiring no intervention, lowering dependence on labor.
How can we can inspire our revenue cycle employees to be the best they can be at their jobs? Matt talks about strategies for RCM retention.
Attracting & retaining the best RCM talent in a competitive hiring landscape requires embracing new workforce models in healthcare.
Matt Seefeld, healthcare revenue cycle expert, talks how to gamify your workforce through an engaging individual reward structure.
Combined practice management & electronic medical record software may not be the best choice. Doctors & financial team have difference needs.
Before implementing robotic process automation, you need to understand where humans are getting involved & where breakdowns are occurring. RPA can’t tell you that.
How to identify best healthcare management revenue cycle performers, individually measure & incentivize them, & optimize productivity using Effective Intelligence.
Phone calls, emails, notes, spreadsheets, task lists – all communication that should be centralized, archived on the claim, and reported as touches. How many “touches” does it take to get a particular claim paid? An important metric for controlling labor costs.
Adam Torres interviewed Matt Seefeld, Executive Vice President at MedEvolve and founder of MyLifeLink.
Reduce RCM labor dependency with workflow automation, task management, & real-time analytics to increase margin.
Outsource your medical billing to us with over 20 years of revenue cycle experience incorporating Effective Intelligence in house.
Improve patient collection rates with account resolution services: call center, mobile engagement, payment portal & counseling.
Increase productivity and visibility into front & back office processes while keeping your staff focused.
If revenue cycle staff in your healthcare organization gave just 10% more effort every day, how would that impact operational margin?
Healthcare providers need technology that upgrades the limitations of their existing systems to make revenue cycle staff more effective. Matt Seefeld explains.
Matt Seefeld explores the parallels between Ford’s principles of automaking success & healthcare revenue cycle management.
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