Kunal Jain interviewed the President and CEO of MedEvolve. Matt Rolfes brings 18 years of experience in technology and finance to drive and support MedEvolve’s growth and operational success. As President and CEO, Matt leverages his expertise in accounting and finance, as well as corporate development and operations experience in both public and private companies.

The answer to the “battle of the bots” between payers and providers is not more RPA
Before investing in the latest AI-powered platform, ask yourself: Do I know what’s really broken in my revenue cycle? The bottom line is you can’t fight bots with more bots. Not until you know exactly where your process break downs are occurring. Not until you understand what work is being done manually, why, and by whom. Otherwise, you’re just layering automation over chaos.