As medical billing team members log in to the workflow automation web-based application and record each “touch” of a claim, what the outcome of that claim task is, and what the next task should be, our workflow interface will record key data points like who completed the task, date, time, outcome, task notes, internal and external messages sent, collection success and other data points which will then feed into our real-time analytics that update every few minutes. Bonus: It’s cloud-based, so they can work from anywhere and you can hire from anywhere!