Our guest today is Matt Seefeld. Matt is executive vice president at MedEvolve, Inc. He is also the founder of myLifeLink. Matt is here today to discuss, among other things, “How Workflow Automation Can Transform Your Revenue Cycle Management Amid Staff Shortages.”

The answer to the “battle of the bots” between payers and providers is not more RPA
Before investing in the latest AI-powered platform, ask yourself: Do I know what’s really broken in my revenue cycle? The bottom line is you can’t fight bots with more bots. Not until you know exactly where your process break downs are occurring. Not until you understand what work is being done manually, why, and by whom. Otherwise, you’re just layering automation over chaos.