PRACTICE FREEDOM PODCAST

The Human Touch in Healthcare Revenue Optimization

Have you ever wondered why healthcare revenue cycles seem so complex and inefficient?

In this episode of Practice Freedom, we unravel healthcare revenue cycle management with the expertise of Matt Seefeld, a seasoned professional with over 25 years in automation and process improvement. Discover insights into how healthcare practices can streamline their operations, from coding and submission to reimbursement, while boosting efficiency and enhancing patient experiences. Matt’s unique perspective draws parallels to other industries, offering fresh ideas to overcome the bureaucratic roadblocks that often hinder progress in healthcare.

We explore the financial strains and moral dilemmas providers and patients face, especially under high-deductible health plans. The conversation tackles the ethical considerations of patient engagement strategies, shedding light on how targeted approaches can ensure equitable access to medical services. With real-world examples, we dissect the challenges in adapting to external pressures while emphasizing the need for clear role definitions and effective leadership to foster innovation and success in healthcare administration.

Finally, discover the human side of healthcare operations, where employee motivation and work environment are crucial in ensuring timely payment and patient satisfaction. We delve into gamifying work experiences and the importance of aligning roles with employees’ capabilities to achieve better outcomes. The episode also ventures into the power of entrepreneurial leadership, drawing on personal stories and the myLifeLink app to highlight the broader impact of aligning with meaningful practices.

Whether you’re a healthcare professional or simply curious about the industry, this episode is packed with actionable insights and inspiring stories.

In this episode, you will hear:

  •  Insights from Matt Seefeld on optimizing healthcare revenue cycles
  • Challenges in healthcare revenue management and administrative inefficiencies
  • Impact of high-deductible health plans on patient payments and bad debt
  • Role of effective leadership and clear role definitions in operational success
  • Human factors affecting healthcare staff motivation and engagement
  • Ethical and financial considerations in patient engagement and access to care
  • The importance of embracing innovation and entrepreneurial leadership in healthcar
About Matt Seefeld

Matt Seefeld, Executive Vice President & Chief Commercial Officer at MedEvolve, brings over 24 years of management consulting experience in the healthcare industry. He has extensive expertise in the assessment, design and implementation of process improvement programs and technology development across the entire revenue cycle. Matt began his career with Stockamp & Associates, Inc. and worked for both PricewaterhouseCoopers LLP and Deloitte Consulting LLP in their healthcare and life sciences practice lines. In 2007, he developed a business intelligence solution and founded Interpoint Partners, LLC, where he served as Chairman and Chief Executive Officer. In 2011, he sold his business to Streamline Health Solutions where he then served as Chief Strategist of Revenue Cycle followed by Senior Vice President of Solutions Strategy until 2014. Matt ran global sales for NantHealth and provided consulting services for healthcare technology and service businesses nationwide, prior to joining MedEvolve full-time.

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