Productivity vs. Effectiveness in the Revenue Cycle: Should You Measure Claims Worked or Employee Outcomes?
Measuring number of claims worked or measuring work effort & successful outcomes? What should healthcare executives focus on with RCM labor?
Measuring number of claims worked or measuring work effort & successful outcomes? What should healthcare executives focus on with RCM labor?
If your desired outcome is higher margin in your revenue cycle, but your actions aren’t aligned, you cannot achieve that outcome. The right technology & process guides the right people to success, therefore increasing your margin.
Web-based technology MedEvolve Workflow Automation & Real Time Revenue Cycle RCM Analytics measures & tracks employee effectiveness. Hire talented staff from anywhere. Reward high performers.
How Falck US Emergency Medical Services significantly decreased patient & insurance collections, decreased bad debt write-offs, & reduced cost to collect.
There are better and smarter ways to approach RCM in today’s EMS environments. Forward-looking companies should not accept high bad debt ratios as “part of doing business.” Technology-enabled processes and strategies, coupled with effective people, can dramatically improve bottom-line performance.
Healthcare organizations face unique challenges when collecting patient payments. Increased financial responsibility and limited interaction with patients before or during a visit can make it difficult to collect patient balances. The right tools and technology can help drive more payments and relieve the burden on smaller front and back-office teams to collect.
First 3 months with MedEvolve Effective Intelligence, Falck achieved their highest collection months in March & April 2021, up 24% from previous 10 months.
Reduce RCM labor dependency with workflow automation, task management, & real-time analytics to increase margin.
Outsource your medical billing to us with over 20 years of revenue cycle experience incorporating Effective Intelligence in house.
Improve patient collection rates with account resolution services: call center, mobile engagement, payment portal & counseling.
Increase productivity and visibility into front & back office processes while keeping your staff focused.
Adam Torres interviewed Matt Seefeld, Executive Vice President at MedEvolve and founder of MyLifeLink.
What if you could individually recognize, reward, & retain your best front office & medical billing employees? Would you still outsource?
We need to measure revenue cycle employees in an objective way, and set goals with them, so they can compete against themselves and become more effective.
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