Solve your RCM labor problem with automation
Are you exploring the possibility of creating and maintaining a remote RCM staff?
As medical billing team members log in to the workflow automation web-based application and record each “touch” of a claim, what the outcome of that claim task is, and what the next task should be, our workflow interface will record key data points like who completed the task, date, time, outcome, task notes, internal and external message sent, collection success and other data points which will then feed into our real-time analytics that update every few minutes. You can monitor employee effectiveness, make suggestions for improvement, conduct employee evaluations on demand, and know definitively what your staffing needs are. With our deep level of data points and analytics on employee effectiveness, you can also create an incentive-based structure to reward high-performance RCM team members and motivate those that are struggling. No need to look over their shoulder or guess about their effectiveness. With a successful remote revenue cycle process & workflow technology in place, you will have the opportunity to expand your talent pool to anyone, anywhere with no commuting restrictions.