The future success hinges on the ability to overcome growing revenue cycle challenges, such as severe staffing shortages and increased patient financial responsibility. Productivity alone will no longer suffice. Revenue cycle models must evolve to embrace the concept of effective intelligence, a model that enables users to execute tasks more effectively and measure the financial outcomes of work effort. Providers need to have real-time visibility into their effective intelligence quotient and the impact of each revenue cycle team member.
This session will explore the journey Washington-based Rebound Orthopedics & Neurosurgery, a 16-location, 75-provider group, took to lay the foundation to support effective intelligence, improving net collection rate and reducing avoidable write-offs. Smart technology investments support remote workforces, provide needed transparency into day-to-day activity, and optimize workflows around activity that produces the greatest ROI. Financial clearance and digital payment strategies ensure greater success in capturing patient balances and improving overall patient financial experience.
The organization is realizing better bottom-line performance with fewer FTEs. Zero touch claims that require no human intervention now account for 62.2% of total. Overall closed balance NCR is 98%—above the industry benchmark of 97%. 57% of self-pay revenue comes from mobile engagement.
Matt Seefeld has more than 20 years of management consulting experience in the healthcare industry. He has extensive expertise in the assessment, design, and deployment of process improvement programs and technology development across the entire revenue cycle.
Reduce your dependence on labor to combat staffing challenges. 73% of medical practices rank staffing as their biggest challenge and 76% are making operational changes due to shortages. (MGMA).
Download the PDF to learn how to transform your patient financial clearance & medical billing process with Effective Intelligence technology to address staff shortages.
By rethinking, and automating, the tasks ahead of a patient visit, practices can strengthen their
bottom lines, ease financial and staff stress, and simultaneously improve the patient experience.
Reduce RCM labor dependency with workflow automation, task management, & real-time analytics to increase margin.
Outsource your medical billing to us with over 20 years of revenue cycle experience incorporating Effective Intelligence in house.
Improve patient collection rates with account resolution services: call center, mobile engagement, payment portal & counseling.
Increase productivity and visibility into front & back office processes while keeping your staff focused.
Adam Torres interviewed Matt Seefeld, Executive Vice President at MedEvolve and founder of MyLifeLink.
What if you could individually recognize, reward, & retain your best front office & medical billing employees? Would you still outsource?
We need to measure revenue cycle employees in an objective way, and set goals with them, so they can compete against themselves and become more effective.
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7:00 am – 7:00pm
1115 West 3rd Street
Little Rock, AR 72201
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