Productivity vs. Effectiveness in the Revenue Cycle: Should You Measure Claims Worked or Employee Outcomes?
Measuring number of claims worked or measuring work effort & successful outcomes? What should healthcare executives focus on with RCM labor?
Measuring number of claims worked or measuring work effort & successful outcomes? What should healthcare executives focus on with RCM labor?
High call volume, abandoned calls, staff shortage, & high wages could be preventing you from retaining patients, getting paid, keeping margin. Here are some points to consider when choosing a call center vendor.
If your desired outcome is higher margin in your revenue cycle, but your actions aren’t aligned, you cannot achieve that outcome. The right technology & process guides the right people to success, therefore increasing your margin.
Web-based technology MedEvolve Workflow Automation & Real Time Revenue Cycle RCM Analytics measures & tracks employee effectiveness. Hire talented staff from anywhere. Reward high performers.
RCM automation at Key-Whitman Eye Center in Texas helped to decrease aging accounts receivable by 38% by increasing staff efficiency and prioritizing queues.
Client testimonials with executives from Columbia Orthopaedic, South County Urological & Key-Whitman Eye.
By rethinking, and automating, the tasks ahead of a patient visit, practices can strengthen their bottom lines, ease financial and staff stress, and simultaneously improve the patient experience.
Practical tips that physician practices can use to expedite & improve patient account resolution process, before, during and after a visit.
Reduce RCM labor dependency with workflow automation, task management, & real-time analytics to increase margin.
Outsource your medical billing to us with over 20 years of revenue cycle experience incorporating Effective Intelligence in house.
Improve patient collection rates with account resolution services: call center, mobile engagement, payment portal & counseling.
Increase productivity and visibility into front & back office processes while keeping your staff focused.
If revenue cycle staff in your healthcare organization gave just 10% more effort every day, how would that impact operational margin?
Healthcare providers need technology that upgrades the limitations of their existing systems to make revenue cycle staff more effective. Matt Seefeld explains.
Matt Seefeld explores the parallels between Ford’s principles of automaking success & healthcare revenue cycle management.
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