Productivity vs. Effectiveness in the Revenue Cycle: Should You Measure Claims Worked or Employee Outcomes?
Measuring number of claims worked or measuring work effort & successful outcomes? What should healthcare executives focus on with RCM labor?
Measuring number of claims worked or measuring work effort & successful outcomes? What should healthcare executives focus on with RCM labor?
High call volume, abandoned calls, staff shortage, & high wages could be preventing you from retaining patients, getting paid, keeping margin. Here are some points to consider when choosing a call center vendor.
If your desired outcome is higher margin in your revenue cycle, but your actions aren’t aligned, you cannot achieve that outcome. The right technology & process guides the right people to success, therefore increasing your margin.
Web-based technology MedEvolve Workflow Automation & Real Time Revenue Cycle RCM Analytics measures & tracks employee effectiveness. Hire talented staff from anywhere. Reward high performers.
RCM automation at Key-Whitman Eye Center in Texas helped to decrease aging accounts receivable by 38% by increasing staff efficiency and prioritizing queues.
Client testimonials with executives from Columbia Orthopaedic, South County Urological & Key-Whitman Eye.
By rethinking, and automating, the tasks ahead of a patient visit, practices can strengthen their
bottom lines, ease financial and staff stress, and simultaneously improve the patient experience.
Practical tips that physician practices can use to expedite & improve patient account resolution process, before, during and after a visit.
Reduce RCM labor dependency with workflow automation, task management, & real-time analytics to increase margin.
Outsource your medical billing to us with over 20 years of revenue cycle experience incorporating Effective Intelligence in house.
Improve patient collection rates with account resolution services: call center, mobile engagement, payment portal & counseling.
Increase productivity and visibility into front & back office processes while keeping your staff focused.
Combined practice management & electronic medical record software may not be the best choice. Doctors & financial team have difference needs.
Before implementing robotic process automation, you need to understand where humans are getting involved & where breakdowns are occurring. RPA can’t tell you that.
How to identify best healthcare management revenue cycle performers, individually measure & incentivize them, & optimize productivity using Effective Intelligence.
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