Weekly thoughts on how to leverage technology in your healthcare organization to reduce labor costs, increase net collection rate, and maximize margin.
Effective Intelligence is all about reducing your dependence on labor in the revenue cycle while ensuring the medical billing and front office staff you do need are working effectively and generating the expected revenue to increase your margin with the least amount of work effort. MedEvolve is an effective intelligence company.
On a given day, 80 to 90 percent of the active claims in A/R do not need to be touched, so why are billing representatives wasting time on them? Because there is no visibility into which claims need to be focused on to actually generate revenue.
High call volume, abandoned calls, staff shortage, & high wages could be preventing you from retaining patients, getting paid, keeping margin. Here are some points to consider when choosing a call center vendor.
When healthcare executives are shopping for technology to improve margin & collections, and reduce staff, don’t ask “How much does it cost?” Instead, evaluate the potential return on investment.
If your desired outcome is higher margin in your revenue cycle, but your actions aren’t aligned, you cannot achieve that outcome. The right technology & process guides the right people to success, therefore increasing your margin.
Web-based technology MedEvolve Workflow Automation & Real Time Revenue Cycle RCM Analytics measures & tracks employee effectiveness. Hire talented staff from anywhere. Reward high performers.
More patients than ever are on high deduction health plans & are responsible for payment of medical bills. MedEvolve can help collect balance with our digital engagement plus U.S.-based call center.
If you want to have benchmark A/R over 60, which is less than 15% and for Medicare less than 5%, then you have to have a technology in place that gives you these types of analytics in real time. So these are not new concepts, but with margins as tight as they are, can you really afford to have A/R that’s not turning over efficiently?
With a recession coming, you can’t afford to not know in real time staff effectiveness & net collection rate. Add workflow automation to your PM system. Matt Seefeld explains why.
Timely technology, process, & people changes are necessary to maximize net collection rate. Practice management systems are not capable of producing net collection rate in real time, and if you’re not staying above 97% benchmark, you have a problem.
If we can focus on front office pre-registration financial clearance, you will reduce your labor dependence on the back office in medical billing and claims processing.
Reduce RCM labor dependency with workflow automation, task management, & real-time analytics to increase margin.
Outsource your medical billing to us with over 20 years of revenue cycle experience incorporating Effective Intelligence in house.
Improve patient collection rates with account resolution services: call center, mobile engagement, payment portal & counseling.
Increase productivity and visibility into front & back office processes while keeping your staff focused.
Adam Torres interviewed Matt Seefeld, Executive Vice President at MedEvolve and founder of MyLifeLink.
What if you could individually recognize, reward, & retain your best front office & medical billing employees? Would you still outsource?
We need to measure revenue cycle employees in an objective way, and set goals with them, so they can compete against themselves and become more effective.
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