How many FTEs do you need in your revenue cycle?
You may be better technology, not more people. Read about how our clients reduced staff by 30% or more.
Weekly thoughts on how to leverage technology in your healthcare organization to reduce labor costs, increase net collection rate, and maximize margin.
Effective Intelligence is all about reducing your dependence on labor in the revenue cycle while ensuring the medical billing and front office staff you do need are working effectively and generating the expected revenue to increase your margin with the least amount of work effort. MedEvolve is an effective intelligence company.
You may be better technology, not more people. Read about how our clients reduced staff by 30% or more.
Being a vendor can be very frustrating too. For example, when we go in and sell, it’s a very consultative sale. We do not make the promise that by just installing this technology, that you’re going to get results. You have to be willing to look at guess what people in process and how that aligns with the technology I’m selling you to get the result.
Measuring number of claims worked or measuring work effort & successful outcomes? What should healthcare executives focus on with RCM labor?
Give your RCM staff work/life balance by measuring effectiveness not productivity, establishing clear goals & incentivizing top performers, and tie it to a reward system that creates the recognition that this new generation of the workforce needs to have.
Telling the full story of revenue cycle effectiveness may mean that your staff must use more technology in their daily routines. But taking the extra steps to record tasks & outcomes with Effective Intelligence can achieve ROI within 60 days.
High call volume, abandoned calls, staff shortage, & high wages could be preventing you from retaining patients, getting paid, keeping margin. Here are some points to consider when choosing a call center vendor.
When healthcare executives are shopping for technology to improve margin & collections, and reduce staff, don’t ask “How much does it cost?” Instead, evaluate the potential return on investment.
If your desired outcome is higher margin in your revenue cycle, but your actions aren’t aligned, you cannot achieve that outcome. The right technology & process guides the right people to success, therefore increasing your margin.
Web-based technology MedEvolve Workflow Automation & Real Time Revenue Cycle RCM Analytics measures & tracks employee effectiveness. Hire talented staff from anywhere. Reward high performers.
More patients than ever are on high deduction health plans & are responsible for payment of medical bills. MedEvolve can help collect balance with our digital engagement plus U.S.-based call center.
Reduce RCM labor dependence with financial clearance, coding, insurance A/R, & patient A/R automation modules with real-time analytics.
Increase productivity and simplify front & back office processes while keeping your staff focused with our flagship PM system.
AI can help reduce waste & improve efficiency in the revenue cycle by analyzing human touches & making recommendations for waste reduction.
MedEvolve Rated Top Revenue Cycle Management Workflow Optimization and Automation Solution, 2024 Black Book RCM Client Survey
Healthcare organizations should focus on zero-touch rate—the percentage of insurance claims that require no human intervention for payment.
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