HBMA Article: Addressing RCM Challenges Through Incentive Based Staffing Models & Workforce Automation
The ultimate goal for any revenue cycle is achieving a high zero-touch rate for claims requiring no intervention, lowering dependence on labor.
Matt Seefeld, CEO at MedEvolve, brings over 24 years of management consulting experience in the healthcare industry. He has extensive expertise in the assessment, design and implementation of process improvement programs and technology development across the entire revenue cycle. Matt began his career with Stockamp & Associates, Inc. and worked for both PricewaterhouseCoopers LLP and Deloitte Consulting LLP in their healthcare and life sciences practice lines. In 2007, he developed a business intelligence solution and founded Interpoint Partners, LLC, where he served as Chairman and Chief Executive Officer. In 2011, he sold his business to Streamline Health Solutions where he then served as Chief Strategist of Revenue Cycle followed by Senior Vice President of Solutions Strategy until 2014. Matt ran global sales for NantHealth and provided consulting services for healthcare technology and service businesses nationwide, prior to joining MedEvolve full-time.
The ultimate goal for any revenue cycle is achieving a high zero-touch rate for claims requiring no intervention, lowering dependence on labor.
How can we can inspire our revenue cycle employees to be the best they can be at their jobs? Matt talks about strategies for RCM retention.
Attracting & retaining the best RCM talent in a competitive hiring landscape requires embracing new workforce models in healthcare.
Matt Seefeld, healthcare revenue cycle expert, talks how to gamify your workforce through an engaging individual reward structure.
Combined practice management & electronic medical record software may not be the best choice. Doctors & financial team have difference needs.
Before implementing robotic process automation, you need to understand where humans are getting involved & where breakdowns are occurring. RPA can’t tell you that.
How to identify best healthcare management revenue cycle performers, individually measure & incentivize them, & optimize productivity using Effective Intelligence.
Phone calls, emails, notes, spreadsheets, task lists – all communication that should be centralized, archived on the claim, and reported as touches. How many “touches” does it take to get a particular claim paid? An important metric for controlling labor costs.
Adam Torres interviewed Matt Seefeld, Executive Vice President at MedEvolve and founder of MyLifeLink.
What if you could individually recognize, reward, & retain your best front office & medical billing employees? Would you still outsource?
Reduce RCM labor dependence with financial clearance, insurance A/R, & patient A/R automation modules with real-time analytics.
Increase productivity and simplify front & back office processes while keeping your staff focused with our flagship PM system.
In this episode of Disruption/Interruption, Matt shares how generative AI and a focus on human accountability can help providers achieve “zero touch” claims, reduce waste, and improve access to care,
November 11, 2025 — MedEvolve, Inc., a pioneer in AI-powered revenue cycle automation and analytics, today announced its acquisition by Emergence, an enterprise backed by The Pritzker Organization.
How Rural Hospital Administrators Can Leverage Technology & Advocacy to Secure OBBBA / RHTP Funding Lobby for the families who depend on your local care The One Big Beautiful Bill
