Financial executives in the emergency medical services industry recognize they are up against unique and multifaceted challenges when it comes to revenue cycle.
Fast-moving crisis situations make it more difficult to obtain the patient demographic and insurance information necessary to file an insurance claim or collect from the patient. For Falck USA, one of the largest private providers of EMS in the country, the inability to capture this data and collect patient-responsible balances was occurring across nearly 50% of ambulance trips. Consequently, like many EMS companies, Falck was racking up significant bad debt—a scenario many providers of emergency services have accepted as just the cost of doing business.
EMS Resources
Effective Intelligence Resources
Effective Intelligence Suite
What's your EiQ?
Margin is the key to success in healthcare. You cannot maximize it without real-time metrics in your revenue cycle. Take the 3 minute quiz to find out your Effective Intelligence Quotient (EiQ).
Recorded Webinar
Explore the journey Rebound Orthopedics & Neurosurgery, a 75-provider group, took to lay the foundation for Effective Intelligence, improving net collection rate and reducing avoidable write-offs.